How to contact us

Need to get in touch? Please use the form below and we will get back to you as quickly as possible. Alternatively, if you would like to speak to someone about a booking you want to make, please use the telephone number below. Please note that we do not take bookings over the phone.

Contact form

If you have an existing booking, then fastest way to get in touch is to use this contact form. It saves you waiting in a telephone queue and means you'll get a detailed written response to your query.

Confirm Email
Booking Ref
Lead Passenger
Phone Number

To speak to Customer Services regarding an existing booking
Please call 01332 920171

Branch Address:
Traveltext Limited
3 Cygnus Court
Beverley Road
East Midlands Airport
DE74 2SA
Head Office:
Hays Travel Ltd
25 Vine Place
Tyne & Wear
Opening Hours:

Monday - Friday 9:00am - 5:30pm

Outside of these hours you can contact us using the form above.

Public Relations:

Matt Salisbury

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